Terms of Use
Foundation for Horse Health HQ | horsehealthhq.com
Last Updated: July 1, 2026
These Terms of Use (“Terms”) govern your access to and use of the website located at horsehealthhq.com (“Site”) and our mobile application (“App”) (collectively, the “Services”) operated by HORSE HEALTH HQ PTY LTD (“Horse Health HQ”, “we”, “our”, or “us”).
Please read these Terms carefully before using our Services.
1. Acceptance of Terms
By accessing or using our Services, you agree to be legally bound by these Terms and our Privacy Policy available at horsehealthhq.com/privacy-policy.
If you do not agree with these Terms, you must stop using our Services immediately.
By using the Services, you confirm that you are at least 18 years of age, or have the consent of a parent or legal guardian if permitted under applicable law, and that you have the legal capacity to enter into this agreement.
2. Purpose of the Services
Horse Health HQ provides educational resources for horse owners, equine professionals and veterinarians, including:
Educational articles, videos and online training
Educational materials created and reviewed by licensed equine veterinarians
A mobile application providing access to educational content
Community programs and educational initiatives
Information relating to equine health, welfare and emergency preparedness
Opportunities to purchase educational products, courses, memberships and other services
All content is provided for educational and informational purposes only.
Nothing contained within the Services constitutes veterinary, medical or professional advice and should never replace consultation with a qualified veterinarian familiar with your horse.
3. No Veterinary-Client Relationship
Your use of the Services does not establish a veterinarian-client-patient relationship (VCPR).
No information provided through the Services should be interpreted as veterinary advice for your particular circumstances.
You should always consult your own licensed veterinarian before making decisions regarding the diagnosis, treatment or management of any horse.
Horse Health HQ, its directors, employees, contractors, contributors and affiliated veterinarians accept no responsibility for veterinary decisions made based upon information obtained through the Services.
4. User Responsibilities
You agree to:
use the Services only for lawful purposes
comply with all applicable Australian and international laws
not interfere with the security or operation of the Services
not attempt to gain unauthorised access to any systems or accounts
not reproduce or distribute our content except as expressly permitted
not upload viruses, malware or malicious code
not collect personal information about other users without consent
not use the Services for spam, fraudulent or unlawful purposes
We reserve the right to suspend or terminate access where these Terms are breached.
5. Intellectual Property
Unless otherwise stated, all content within the Services, including:
text
graphics
photographs
videos
educational materials
software
logos
trademarks
branding
downloadable resources
is owned by or licensed to Horse Health HQ and is protected under the Copyright Act 1968 (Australia) and applicable international intellectual property laws.
Permitted Uses
You may:
access and view content for personal educational purposes
download materials where specifically permitted
share links to our content
reference our material with appropriate attribution
Prohibited Uses
You may not:
reproduce or commercially exploit our content
modify or create derivative works
remove copyright notices
republish content on another website
use our trademarks or branding without written permission
6. User Content
If you submit comments, testimonials, photographs, videos, questions or other content (“User Content”), you grant Horse Health HQ a worldwide, perpetual, non-exclusive, royalty-free licence to use, reproduce, publish, adapt and distribute that content for the operation and promotion of our Services.
You warrant that:
you own or have permission to submit the content
it does not infringe another person’s rights
it is lawful
it is not defamatory, abusive or misleading
We may remove User Content at any time without notice.
7. Purchases and Payments
Where you purchase products, memberships, subscriptions or educational programs through our Services:
you agree to provide accurate payment information
payments are securely processed by third-party payment providers
we do not store payment card details
pricing is displayed in the applicable currency at the time of purchase
refunds are governed by our Refund Policy and any rights available under Australian Consumer Law
Nothing in these Terms limits your rights under the Australian Consumer Law.
8. Disclaimer
To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis.
We do not warrant that:
the Services will always be available
information is complete or error free
content will meet your individual needs
defects will always be corrected
Educational material reflects the knowledge and opinions of the contributing veterinarians at the time of publication and should not replace professional veterinary advice.
9. Limitation of Liability
To the maximum extent permitted by law, Horse Health HQ, its directors, employees, contractors and affiliates are not liable for:
indirect or consequential loss
loss of profits
loss of revenue
business interruption
loss of goodwill
data loss
veterinary decisions made by users
injury or damage resulting from reliance on educational content
interruptions to the Services
Where liability cannot be excluded by law, our liability is limited to the maximum extent permitted under the Australian Consumer Law.
Subject to applicable law, our total liability shall not exceed the greater of:
the total amount paid by you to Horse Health HQ during the twelve (12) months immediately preceding the claim; or
AUD $100.
Nothing in these Terms excludes rights that cannot legally be excluded under Australian Consumer Law.
10. Third-Party Websites
Our Services may contain links to third-party websites.
We do not control or endorse those websites and accept no responsibility for their content, privacy practices or services.
Accessing third-party websites is at your own risk.
11. Suspension and Termination
We may suspend or terminate your access to the Services at any time if:
you breach these Terms
your conduct is unlawful
your use presents a security risk
we discontinue the Services
Upon termination, all rights granted under these Terms immediately cease.
12. Changes to These Terms
We may amend these Terms from time to time.
Updated Terms become effective immediately upon publication on our website.
Your continued use of the Services constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of the State of New South Wales, Australia.
You agree that any dispute arising from these Terms shall first be the subject of good-faith negotiations.
If the dispute cannot be resolved, it shall be submitted to the courts of New South Wales, Australia, which shall have exclusive jurisdiction.
Nothing in these Terms limits any rights available under Australian Consumer Law.
14. Contact Us
For questions regarding these Terms, please contact:
HORSE HEALTH HQ PTY LTD
Sydney NSW 2000
ABN: 39 696 330 686
ACN: 696 330 686
D-U-N-S® Number: 352104755
Email: support@horsehealthhq.com
Website: horsehealthhq.com
